FAQs

FAQs

Managing your phone number

On Roomies you can choose whether to allow users to contact you by your phone number, or using the on-site messaging system. When you verify your phon...

FAQs

How do I edit my account details?

You can update your account details by visiting your dashboard to locate the "More" drop-down menu. Here you will find the “Edit account” op...

FAQs

How do I delete my account?

You can delete your account by visiting your dashboard and clicking on the "More" drop-down menu to locate the "Edit accounts" opt...

FAQs

How to deactivate your listing

You can deactivate your listing in two ways. Deactivating one listing Visit your dashboard and click on the "Your profile is active" button....

FAQs

How long do the security checks take?

Our security system is always working hard to keep the website as safe as possible. Most accounts will be cleared from our security checks within seco...

FAQs

I can't login to my account

There can be a few reasons that will cause you not to have access to your account. Either you have forgotten your password or your email address was n...

FAQs

Does Roomies charge a subscription fee?

Roomies is free to list, search, and communicate with others. We do not charge a subscription fee. However, we offer the ability to upgrade your listi...

FAQs

How to contact others

You can only contact others if you have created an account. Once you have an account, there are two ways you can contact the listing owner. Send messa...

FAQs

How to find a room

Roomies is a free self-service website where you can search online for potential rooms and roomies. You will need to communicate with other users dire...